Terms & Conditions

Welcome to Best Furniture. These Terms and Conditions govern your use of our website, products, and services. By accessing our website or placing an order with us, you agree to be bound by the terms outlined below. Please read them carefully before making a purchase.

General Use

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. Best Furniture reserves the right to update, modify, or discontinue any part of the website or services without prior notice.

Products & Availability

All products displayed on our website are subject to availability. While we strive to ensure that product descriptions, images, and prices are accurate, slight variations in color, design, or finish may occur due to lighting, screen settings, or manufacturing differences.

Best Furniture reserves the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

Pricing & Payments

All prices listed on the website are in Kenya Shillings unless otherwise stated. Prices are subject to change without notice.

Orders are confirmed only after full payment has been received. Accepted payment methods will be communicated during checkout or upon inquiry.

Orders & Order Confirmation

Once an order is placed and payment is confirmed, you will receive an order confirmation. Best Furniture reserves the right to cancel or decline any order due to product unavailability, pricing errors, or suspected fraudulent activity. In such cases, a full refund will be issued where applicable.

Delivery & Shipping

Delivery is handled in accordance with our Shipping & Delivery Policy. Timelines are estimates and may vary due to external factors such as traffic, weather conditions, or public holidays. Best Furniture shall not be held liable for delays beyond its reasonable control.

Returns & Refunds

All returns, exchanges, and refunds are subject to our Return Policy. Customers are advised to inspect items upon delivery and report any issues within the stipulated timeframe.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate and complete order and delivery details

  • Ensuring the delivery location is accessible

  • Inspecting items at the time of delivery

  • Using products in accordance with intended purpose and care guidelines

Best Furniture shall not be liable for damages resulting from misuse or improper handling after delivery.

Intellectual Property

All website content, including text, images, logos, and designs, is the property of Best Furniture and may not be reproduced, distributed, or used without prior written consent.

Limitation of Liability

Best Furniture shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability, where applicable, shall be limited to the value of the purchased product.

Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as described in that policy.

Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Kenya. Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of Kenyan courts.

Customer Support

For any questions regarding these Terms and Conditions, please contact us:

📞 Phone: + (254) 116 444 400
📧 Email: info@bestfurniture.co.ke
📍 Showroom: Eastern Bypass, Ruiru, Kenya